Phone 0490 833 928

Information for the general public

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Wide Bay Social Work Services offers Specialised Mental Health counselling support from our Accredited Mental Health Social Worker.

Our Accredited Mental Health Social Worker (AMHSW) is eligible to provide services through the Commonwealth-funded Better Access to Mental Health Care and Chronic Diseases Management (Enhanced Primary Care) programs.  Our Accredited Mental Health Social Worker has experience in assessing and treating people who have mental health disorders, for example people with:

  • Depression and other mood disorders
  • Anxiety disorders
  • Personality disorders
  • Trauma
  • Suicidal thoughts
  • Relationship problems
  • Life crises
  • Adjustment issues
  • Psychoses
  • Family conflicts


Our Accredited Mental Health Social Worker helps individuals to resolve their presenting psychological problems, the associated social and other environmental problems, and improve their quality of life. This may involve family as well as individual counselling, and group therapy. Our Accredited Mental Health Social worker recognises the broader implications of an individual having a mental illness and the impact on friends, family, work and education.

Like other allied health professionals, such as psychologists, our Accredited Mental Health Social Worker uses a range of interventions in helping people with mental health disorders, including the following focused psychological strategies:

  • Cognitive behavioural therapy
  • Behavioural interventions
  • Cognitive interventions
  • Relaxation strategies
  • Skills training
  • Problem solving
  • Anger management
  • Social skills
  • Stress management
  • Parenting skills
  • Interpersonal therapy
  • Psycho-education (including Motivational Interviewing)
  • Narrative therapy



See your Doctor, Paediatrician or Psychiatrist for a mental health care plan and referral to our Accredited Mental Health Social Worker.  You may be eligible for up to 10 visits per calendar year.

These services are available in our office or your own home.

Where other service providers may charge a gap, Wide Bay Social Work Services offers full bulk billing to all clients under this program.   

For more information, contact us or download our brochures to take to your Medical Professional.

Stressed?  Feeling down?  Conflict at home or work? 

When you want someone to listen without telling you what to do, or judging, counselling can help.  If you don’t want to burden friends or family with your issues, counselling can help.  When you want to take the time to explore your problems and find your own solution, counselling can help.  When you need to work out what to do, or where you need to go next, counselling can help.  When you want to talk through a problem and get clarification, counselling can help. 

Counselling can help to resolve many issues.  In a client focussed, confidential environment, Wide Bay Social Work Services can work with you to explore your feelings, behaviours, attitudes, thoughts and beliefs around any life event. 

We can help you with problem solving, goal setting, self esteem, managing stress, coming to terms with loss and change and coping strategies. 

The therapeutic process can assist in increasing self confidence and allow you to function better in your day to day life.  

Wide Bay Social Work Services uses a client centred approach to counselling.  We believe that people inherently have the ability to work through life issues and have the resources to solve any concerns.  We work with you to explore your thoughts, feelings, beliefs and solutions to your life stressors. 

For more information, contact us.

Services availability is flexible and outside business hours appointments are available. 

Cost: $75 per hour.

Do you hold a Gold or White card?  Do you need assistance with any of the following:

  • Specialised Mental Health Counselling
  • General counselling and case management;
  • service co-ordination and facilitating access to community services;
  • referral and advocacy;
  • education and information;
  • vocational and employment counselling or rehabilitation;
  • accommodation and placement assistance; and
  • family therapy with specific focus on veteran wellbeing.

Wide Bay Social Work Services can assist entitled persons with a wide range of family, health, employment, income support or accommodation related issues or stressful life events.  

See your Medical Professional for a referral to Wide Bay Social Work Services.  Your DVA Gold or White card is accepted as full payment for the above services. 

For more information, contact us.

Available: At our premises or in the comfort of your own home.  After hours and weekends if required.

For more information, please see the DVA website

Do you have an ethical dilemma?  Are you feeling stressed at work?  Are you required to achieve continuing professional development points each year to retain membership of your professional organisation?  Wide Bay Social Work Services can assist. 

People from various fields seek supervision including Allied Health professionals, teachers, counsellors, social workers, nurses and chaplains.  Wide Bay Social Work Services offers professional supervision.

Supervision promotes professional and personal growth.  It can help to talk through any ethical dilemmas, enhance client care and may be a requirement of various professional organisations for continuing professional development.

For more information, contact us.

Available: At our premises, Business hours and after hours if required.
Cost: $75.00 per hour

Need help with future planning?  Finding it hard to navigate the aged care or disability system? 

Wide Bay Social Work Services has staff experienced in aged and disability care and are pleased to offer other services including respite, social support, future planning and accessing permanent and respite placements.  We hold National Criminal History Checks and full insurances.  If you are currently receiving a package of care, we are happy to work with your existing service provider in the provision of your care.

Wide Bay Social Work can assist individuals and their families during transitioning life events with practical and emotional support to reduce fear and anxiety associated with change.  Moving, selling, downsizing, decluttering, packing and sorting can be a daunting task as we get older.  In many cases there is no nearby family available to assist.  Wide Bay Social Work Services can tailor make a package to assist with this process.

For employers looking for an Employee Assistance Program (EAP) or debriefing for staff following a critical incident, Wide Bay Social Work Services can help.  Providing your employees with access to counselling can help reduce sick leave, poor work performance, workplace stress and can increase productivity. 

For more information, contact us.

Available: Our premises, your own home, after hours and weekends if required.
Cost: Costs are determined on an individual basis.  Call us or complete our contact form to receive a free consultation.

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